The Checklist Manifesto: How to Get Things Right
Why even experts need checklists, and how quality control scales.
I read this one after a recommendation from Tony Jones, a very influential person in my career and department at Vonage.
The book is incredible in so many ways. Reading it, I came to realise that my obsession with checklists is not only justified, but critical in fields like aviation and medicine.
It also connected strongly with the work I care about day to day: improving the processes and activities that keep a platform healthy, from incident resolution and runbooks to troubleshooting and the deployment of services and applications.
It’s a very easy book to read, and a valuable asset for understanding the importance of quality control and verification, even for the most experienced. It focuses mostly on aviation and medicine, but I totally recommend it: it provides great ideas on how anyone can improve themselves, their team, or even their business by simply adopting good checklists. Fascinating.
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